Installation Questions

Q: Do I need any tools for installation?
A: Basic tools are required such as Screwdriver, knife and electrical tape.

Q: Will this void my vehicle warranty?
A: No. Our plug-and-play design doesn’t modify your vehicle’s electrical system.

Q: How long does installation take?
A: Most installations take 10-15 minutes. First-time installers typically finish in 20 minutes.

Compatibility Questions

Q: Will this work with my dashcam?
A: Our adapter works with 99% of dashcams. Check our compatibility list or contact support.

Q: What about older vehicles?
A: Works with any vehicle that has 12VDC starter battery.

Q: Can I use this with multiple dashcams?
A: Yes, you can power both front and rear dashcams with the dual outputs.

Technical Questions

Q: What happens if I mix the polarity?
A: Our built-in protection prevents damage. Simply apply correct polarity.

Q: Will this drain my battery when parked?
A: The adapter only draws power when your battery is charged to the designed level, preventing battery drain.

Q: Is power cable included?
A: The cable is not included and it should be purchased separate.

Shipping and Support

Q: Do you ship to all of Canada?
A: Yes, we offer free shipping to all Canadian addresses.

Q: What if I need help after installation?
A: Our Canadian support team is available by phone, email.

Q: Is there a warranty?
A: Yes, all products include a comprehensive 1-year warranty.